Any orders over $100AUD will receive free shipping using the fastest delivery service. A flat rate of $10AUD will be charged for all orders under $100AUD.
Please allow 1-4 business days* for your order to be delivered anywhere within Australia. During sale periods, public holidays or holidays, processing and shipping times may be slightly delayed.
*Please note due continuous COVID-19 disruptions processing and shipping times may be slightly delayed. Rest assured we're working hard to get your orders to you as soon as possible.
We offer international shipping to all countries outside of Australia for a flat $25AUD fee with most international orders being shipped from Australia with DHL Express.
Please note that international customers may be liable to pay inbound duties and taxes which your local customs authority deems appropriate based on the sale value. This cost is separate to the product and shipping cost and is the sole responsibility of the buyer. If the buyer choses not to pay duties on import and the parcel is returned to us, you will not be issued with a full refund when the parcel is received. The refund for the value of the goods purchased will be less any and all return costs occurred.
|Anywhere in Australia (except WA and NT)||Order before 18th December|
|Western Australia & Northern Territory||Order before 15th December|
|New Zealand||Order before 14th December|
|USA||Order via our US website before 14th December|
|Europe||Order before 14th December|
|Asia Pacific||Order before 17th December|
|Rest of World||Order before 15th December|
Please note that all orders after 23rd December 2021 will be shipped from 29th December 2021, after the public holidays.
Learn more about shipping.
If for any reason you are not completely satisfied with your purchase, we accept returns for store credit, exchange or refund within 30 days* from sale date (excludes sale items) with all tags attached, items unworn, unwashed and unaltered and in original packaging. At this stage we are unable to offer returns or exchanges for online orders within in our flagship stores.
If you are based outside of Australia, return postage costs and any additional duties & taxes assessed by International Customs when returning items from overseas are the responsibility of the customer, unless the items are deemed faulty. You can ship the parcel back to us via your preferred courier and we encourage opting for tracked shipping.
Learn more about returns.
The bag is very beautiful. Sage enough and has a computer compartment.
The kids were happy !! And really liked the bag !!